Questions marked with a * are required Exit Survey
 
 
As part of our strategy of ongoing stakeholder engagement throughout the development of NMLS 2.0, we would like to gather some additional feedback regarding your organization's licensing process and people involved. The survey below will allow us to get a more detailed look at all of the roles in your organization that are involved in licensing, as well as what their goals and key activities are. We will use this feedback to create detailed user personas for each role similar to the example provided below.  We greatly value your feedback and appreciate your time and effort in helping to build a better, more user-friendly NMLS 2.0 that will help make your organization more efficient.
 
In the following pages, please provide a list of the different roles you have in your organization related to the licensing process that use NMLS, as well as a brief summary of their activities, and a quote that pertains to their interaction with the system/process.
 
 
 
 
 
 
* Please select the first Role:
 
 
*

Summary of Activities for this Role

   
 
Example: I wear many hats. I establish accounts for our company and manage a team of Organization Users who perform a variety of tasks on behalf of the company, branches, control persons, and individual MLO’s. I may also submit filings, handle annual renewals, and complete other administrative activities to ensure our company and individuals comply with state regulations and we can continue to do business.
 
 
 
*

Quote that pertains to this Role's interaction with the system/process

   
 

Example: I spend far too much time doing basic tasks to ensure our company and individuals are compliant with state regulations. How can I effectively manage my team, all of our licenses, and all of our licensees?


 
 
On scale of 1-10, with 1 being the lowest and 10 being the highest, please rate each category for the role selected above.
1 2 3 4 5 6 7 8 9 10
* Overall satisfaction with NMLS
* Contact center usage
* NMLS usage
* Data usage from NMLS
 
 
* Would you like to add another Role? 
 
Yes
 
No